Returns & Exchanges
At Board, we stand by the quality of our high-performance electronics and offer a 30-day window for returns on all hardware. If you are not completely satisfied with your purchase, we provide a streamlined process to ensure your tech needs are met without any hassle.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
- 2.Prepare the Package
Securely pack the electronics in their original packaging, including all cables, manuals, and accessories to ensure a full refund.
- 3.Ship to Board
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our technicians verify the device's condition, your refund will be processed to your original payment method within 5-7 business days.